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Know how to buy


Registration

a) Click on the "Register" button located in the upper right corner.
b) Fill in all the data correctly.
c) Read and accept the "General Sales Conditions" to be able to finish the registration.
d) Click "Submit"
e) After sending the data you will receive an email to validate your registration. You must click on the link to validate it.

Shopping

a) Select the items you want to buy, placing the quantity and adding them to the shopping cart.
b) If you want to buy other items click on "Continue Shopping" and so on until you complete your purchases. When you complete your purchases, click on "Finish shopping".
c) Select the desired delivery location.
d) Select the desired shipping method.
e) Select the payment method "Bank Transfer" or Paypal (Credit and Debit Card).
f) If the delivery address is not the registration address, you must mention it in the "Alternative Address" space.
g) Put any additional information you find necessary in the "Observations" space.
h) Click on "Checkout".
i) If necessary, you can print the purchase document by clicking on the word "print" in the upper right corner.

Payment

a) After receiving the validated order confirmation and delivery date, from pontodasartes.com make the payment through:

  • Bank transfer to the following IBAN's:
BPI PT50 0010 0000 2728 2540 0011 5 / SWIFT/BIC BBPIPTPL
 
BES PT50 0007 0000 0086 4177 8512 3 / SWIFT/BIC BESCPTPL
CGD PT50 0035 0178 0004 4003 9304 7 / SWIFT/BIC CGDIPTPL
  • ATM reference;
  • Debit or credit card via Paypal;

b) You must send the proofs by email geral@pontodasartes.com or fax 21 431 2166.

Delivery

a) The order will be sent as soon as we obtain the receipt or proof of the transfer.
b) Delivery of the order is made by a specialized carrier.
c) Delivery times are from 9 am to 6 pm, from Monday to Friday.

Shipping costs

a) Mainland Portugal
i. Free shipping for orders over 75 €
ii. € 5.00 shipping for orders up to € 75
iii. In the case of items with unusual weight or volume, they may have an additional cost that will be communicated on a case-by-case basis.
iv. Deadline:
  1. COVID19: To date, delivery times are 1 to 3 working days.

b) Islands and other countries:
  1. COVID19: To date, delivery times are 1 to 3 working days for shipment + transportation.
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